From 42% fewer errors to 60% cost savings, see why companies hire operations management services from India to scale smarter. 

It's all well and good beginning and running a business until it goes awry. Timelines become sputtering. There is a breakdown in communication between teams. Outlays continue to go unnoticed. What is often discovered is that businesses learn retrospectively of the damage done. For this as well as many other reasons, high-impact businesses are not taking chances. They can stay one step ahead of the mayhem through the use of operations management services.

What Has Changed in How Businesses Operate Today?

A decade ago, businesses would run their own operations. They felt that everything would be okay once they had internal managers and created complex processes.

McKinsey reports that in just one year, companies that simplify processes reduced costs by up to 30 percent. 

The model broke during the crisis. It all changed because of supply chain strain, moves to remote work and increased operational costs.Instead of "Can we manage this ourselves?" "Should we?" Data such as this caused companies to ask "Should we?" rather than "Can we?" 

Why Are Companies Choosing to Hire Operations Management Services?

One US logistics company reduced the number of deliverables by half in six months after they hire operations management services. After being unable to make improvements for two years, their cross-functional team threw up their hands. It had taken a group of external operations professionals three weeks to detect the problem.

External operations specialists take an objective approach to broken systems, draw on a deep well of industry know-how and have a process to work with. 

How Does This Work in Practice? A Real Case Study

A medium-sized online retailer was losing 18% of their profits in their logistics department. The three systems used by their warehouse employees didn't communicate with each other. There was a problem with ordering twice. Billings were mounting up.

They worked with a partner offering services in operations management.

The partner worked with them to merge their systems, develop a real-time inventory dashboard and trained the operation staff to use the dashboard in 90 days.

This produced logistics costs at 11% of revenue. The amount of time to process returns is cut in half.

Why Do Companies Hire Operations Management Services From India Specifically?

India has become a major player in the field of operations. Not that the money isn't tight, but it's tight. Nations that decide to outsource their operations to India save between 40 and 60% on salaries as compared to employing similar talent in the US and UK.But it's not just the cost of labour.

India has more than 1.5 million graduates in engineering and business each year. We have a lot of talent, with exposure to global standards and working with time zone differences.

An Indian team managed the internal project processes and successful vendor management for a German SaaS company. Their turnaround time for projects improved from 67% to 89% in a period of four months. By working at night-time for the EU, an almost 24-hour cycle was established.

What Exactly Do These Services Cover?

Many think that logistics and scheduling are the only aspects of operations management. Some common service offerings today include process design, performance measurement, supply chain management, employee collaboration, compliance management and technology integration.

An operational partner assisted one manufacturing firm in redesigning their quality control process. In the first quarter, defect rates fell 38%. Fewer returns and more loyal customers were the immediate returns on their investment.

Operations management affects all of a company's value-added processes. Do it well and it will flow through to all downstream processes. 

Is This Just for Big Companies?

No, and this is something worth clarifying because this is a common misconception. In percentage terms, these opportunities have a great impact on small and medium-sized enterprises. They don't have the resources to initiate the development of organized activities. They may outsource enterprise level process thinking rather than establishing a department.

A 50-person healthcare services company was able to save over $200,000 annually by outsourcing coordination of operations to an Indian team. The company used the savings to develop more products. No longer did operations stand in the way of growth. 

The Shift Is Already Happening

Forecasts indicate that expenditure on operations management services will exceed $1.1 trillion, surpassing $700 billion in global spending.

Businesses aren't putting money into something just because it's popular. They are putting their money into it because it makes sense and the outcomes are consistent.

Services provided by operations managers are quickly becoming indispensable, whether the aim is to reduce inefficiencies, accelerate growth, or improve reliability in meeting commitments.

Businesses that Hire Operations Management Services From India  and others aren't letting go of control. They are beginning to understand.