Allan Dermot is a digital transformation strategist at Omind.ai, specializing in AI-driven solutions for customer experience and contact center innovation.
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Senior Consultant
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Woont in Norcross
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Vanaf 3150 Holcomb Bridge, Suite 300, 3rd Floor
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Automated Call Auditing Software: Your Complete QA Checklist for Modern Call CentersIn today’s hyper‑connected world, every customer interaction leaves a digital footprint. For call centers, that footprint is a goldmine of insight—provided you have the right tools and processes to capture, analyze, and act on it. Enter automated call auditing software. Powered by artificial intelligence and advanced speech analytics, these platforms turn raw recordings into...0 Reacties 0 aandelen 143 Views 0 voorbeeldPlease log in to like, share and comment!
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