Allan Dermot

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Allan Dermot is a digital transformation strategist at Omind.ai, specializing in AI-driven solutions for customer experience and contact center innovation.

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2 Photos
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Senior Consultant
Lives in Norcross
From 3150 Holcomb Bridge, Suite 300, 3rd Floor
Male
https://www.omind.ai/
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Allan Dermot added blog Other
2025-12-11 10:08:15 -

Automated Call Auditing Software: Your Complete QA Checklist for Modern Call Centers
In today’s hyper‑connected world, every customer interaction leaves a digital footprint. For call centers, that footprint is a goldmine of insight—provided you have the right tools and processes to capture, analyze, and act on it. Enter automated call auditing software. Powered by artificial intelligence and advanced speech analytics, these platforms turn raw recordings into...

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Allan Dermot updated the cover photo
2025-12-11 09:55:40 -

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Allan Dermot updated the profile picture
2025-12-11 09:54:25 -

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