From Chaos to Clarity: How Closed Loop Systems Saved a Failing...

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2026-01-22 08:33:42 -

From Chaos to Clarity: How Closed Loop Systems Saved a Failing Referral Network

Introduction: The Breaking Point of a Disconnected System For years, Riverstone Health Network prided itself on compassionate care and dedicated staff. But beneath the surface, chaos brewed. Referrals went unanswered, specialists received incomplete patient histories, and follow-ups slipped through the cracks. The organization was losing not just revenue, but also patient...

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