How to Integrate CRM with WhatsApp: A Complete Guide
Ask any sales manager where deals actually get lost, and a surprising number will point to WhatsApp. A customer messages in, someone replies from their phone, and by the time that person is back at their desk, the conversation has already slipped past three other chats. The CRM sits untouched. The customer, meanwhile, has no idea any of this happened — they just know nobody followed up....